Going Further on Security: Earning SOC 2, ISO 27001 & More

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When you use CrankWheel for your sales calls, you’re not just sharing your screen; you’re placing your trust in our platform. You trust us with your presentations, your customer interactions, and your business-critical information. We’ve always taken that responsibility seriously, and today, we’re taking our commitment to protecting your data to the next level.

Data security is no longer an optional extra; it’s a fundamental requirement for any business. You need to know that the partners you choose are as dedicated to security as you are. That’s why we are formally committed to a comprehensive security and compliance program, achieving globally recognized standards like SOC 2 and ISO 27001.

This journey is about more than just earning certificates. It’s about providing you with transparent, verifiable proof that we have the robust controls and processes in place to keep your information safe.

Our Trust Center: A Hub for Transparency

To ensure you have full visibility into our security posture, we’re excited to introduce the CrankWheel Trust Center. This will be your single source of truth for all things related to our compliance, security practices, and audit reports.

In the Trust Center, you’ll find:

  • Details on our certifications and their current status.
  • Summaries of our third-party audit reports.
  • Information on our internal security policies and controls.

You’ll also be able to view our sub-processors to see which tools and platforms we use regularly to support our business. 

Our Proven Security Certifications

Choosing a technology partner requires confidence in their security framework. To give you that confidence, we’ve gone beyond promises to earn key industry certifications. These achievements prove our commitment to protecting your data and maintaining the highest standards of security and compliance.

SOC 2

What it is: SOC 2 (Service Organization Control 2) is a framework developed by the American Institute of CPAs (AICPA). It ensures that service providers securely manage data across five Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy.

Why it matters: For B2B and SaaS customers, SOC 2 is a gold standard. Our certification provides independent, third-party validation that our security controls are not only in place, but effective. It’s proof that your data is handled with integrity and care.

Our status: We are SOC 2 compliant, and our latest audit report is available through our Trust Center. This certification demonstrates our ongoing commitment to safeguarding your trust.

ISO 27001

What it is: ISO 27001 is the leading international standard for establishing and maintaining an Information Security Management System (ISMS). It sets a structured, risk-based framework for continuously improving information security practices.

Why it matters: By achieving ISO 27001 certification, we’ve proven alignment with globally recognized best practices. This demonstrates that we have a robust system for identifying, assessing, and mitigating risks to protect both our infrastructure and your data.

Our status: We are ISO 27001 certified. Our certification reflects not just a one-time achievement, but a commitment to continuous monitoring, improvement, and compliance — all transparently documented in our Trust Center.

Additional Compliance Initiatives

Beyond SOC 2 and ISO 27001, we are committed to upholding other critical standards:

  • GDPR Compliance: We are fully compliant with the General Data Protection Regulation (GDPR), ensuring the privacy and rights of our users in the European Union.
  • CCPA Compliance: We are fully compliant with the California Privacy Rights Act.
  • UK GDPR Compliance: We are fully compliant with the UK’s Data Protection Act of 2018 and with the UK General Data Protection Regulation.
  • HIPAA Compliance: We are fully compliant with HIPAA, the Health Insurance Portability and Accountability Act of 1996, and you can sign a BAA with us.
  • Regular Penetration Testing: We engage independent security firms to conduct regular penetration tests of our platform to identify and remediate potential vulnerabilities.
  • Encryption Standards: All data in transit and at rest is protected using industry-standard encryption protocols, including TLS 1.2 and higher.

How We Implement Security

Our journey toward certification is supported by a strong internal governance structure and a culture of security.

  • Internal Governance: Our security team, overseen by our compliance officer, drives our security initiatives and ensures accountability across the organization.
  • Policies and Controls: We have implemented a comprehensive set of security controls, including strict access controls, data encryption, an incident response plan, and a thorough vendor management program.
  • Continuous Monitoring: Security is not a one-time project. We use continuous monitoring tools and processes to maintain audit readiness and proactively identify potential threats.
  • Remediation and Improvement: Any findings from our audits or tests are tracked, prioritized, and remediated promptly. We view this feedback as an opportunity to continually strengthen our security posture.

Building a Foundation of Trust

This compliance journey offers tangible benefits for our customers. You can confidently use CrankWheel knowing that your data is protected by a framework that meets rigorous international standards. When your own clients or auditors ask about the security of your tools, you can point to our Trust Center and audited certifications.

If you have specific compliance questions or require a custom security summary for your organization, please don’t hesitate to reach out to our team.

Take the Next Step with Confidence

At CrankWheel, we are committed to providing a screen-sharing solution that is not only simple and effective, but also secure and trustworthy. Achieving SOC 2 compliance and ISO 27001 certification is a clear demonstration of that promise.

We invite you to explore our new Trust Center, where you’ll find full details of these achievements, along with ongoing updates to our security and compliance posture. Your trust is our most valuable asset. 

These milestones are not the end of our journey. They’re the foundation. We will continue to raise the bar on security to ensure CrankWheel remains a tool you can rely on today and tomorrow

Ready to see how a secure, simple screen-sharing tool can transform your sales process?