CrankWheel shows in in real-time how your viewer engages with your material.
Once the viewer is connected, you will see their view in the Preview window.
If their connection is causing a lag, you will know and can wait until you see that they are viewing what you are presenting.
The Preview Window shows you how your viewer’s mouse moves.
If the viewer is viewing a particular part of your screen, that area becomes highlighted. Comes in handy when your material is being viewed on a mobile.
When the viewer has switched tabs and is no longer viewing your screen, you will be alerted.
We were looking at ways in which we could effectively share content with customers in a live scenario. Almost all of the other solutions require the customer to download or install something and consumers just don’t want that.
Paul Arnold
Group Operations Director of The New Homes Group, Part of Connells Group
Speaking with our telesales and customer success agents, and managers in those departments, we know how useful CrankWheel is for our front-line teams.
Howard Cooke
Head of Service Management, Yell for Business (UK)
With CrankWheel, our sales team can convert a new customer within one call, instead of two or three. This has a massive positive impact on our sales cycle and conversion rates!
Juanjo Radiu
Chief Business Officer (CBO) & Co-founder Declarando