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Essential
Pro
Team
Team Pro
Enterprise

All of our most essential features, for individual users or small teams.

Professional tools and unlimited usage, for power-users and small teams.

A usage-based plan with all the essentials, for larger teams.

Ramp up your sales with professional tools for a large team.

Make it yours with white labeling and everything else we offer, with usage limits tailored to you.

	Essential	Pro	Team	Team Pro	Enterprise
	All our most essential features, for individuals and small teams.	Professional tools and unlimited usage, for power-users and small teams.	A usage-based plan with all the essentials, for larger teams.	Ramp up your sales with professional tools for a large team.	Everything we offer available including white labeling, with usage limits tailored to you.

Monthly price	$29 /user	$39 /user	$249 /team	$499 /team	starting at $XXK /year
Included usage
User licenses info User accounts are named and can not be shared. Team plans and up are priced primarily on usage to most closely match the value you receive.	Up to 5	Up to 5	20 included	40 included	custom per quote
Interactions per month info An interaction is counted every time you start a screen sharing session from your computer and at least one viewer gets connected, or if a recipient plays back at least 1/3rd (or 40s+) of a video share you sent them a link to, or if you confirm a phone call with a lead when they request an Instant Demo. An instant screen share during a phone call, a scheduled meeting, or an Instant Demo would each count as one interaction, independent of the number of participants.	100 shared total	Unlimited	300 shared total	500 shared total	custom per quote
Sales video shares info You can record any number of screen casts or meetings, and they are stored up to your recording retention limit and can be viewed by others on your team as often as required. Sales video shares counts the number of shared links to recorded or uploaded videos. Shared videos are never deleted. Each video share can be played back up to 200 times.	20 shared total	Unlimited	100 shared total	Unlimited	custom per quote
Features
Screen Sharing with up to thousands of viewers info You can screen share your full screen, an application window, or just a particular browser tab to virtually any number of viewers, easily. more details	check up to 30 viewers	check up to 100 viewers	check up to 100 viewers	check up to 300 viewers	check per quote
Remote Control for sales and customer success info When screen sharing to a single viewer, you can grant them remote control over your mouse and keyboard, for part or all of your screen or a browser tab. No download is required for your viewer, but for presenters this feature is Windows only for now. more details	check	check	check	check	check
Record meetings or screencasts info Record your meetings along with presenter-side audio, or create a screencast video. Recordings are stored in our cloud for a retention period and can be downloaded to your local computer. more details	check 2 week retention	check 3 month retention	check 1 month retention	check 3 month retention	check custom retention
Projector for HQ video & audio playback in meetings info Play any recording or uploaded video in your account back within a meeting, in full quality along with audio. No jitters or pauses, as CrankWheel implements a separate video-streaming mode optimized for pre-recorded video.	check	check	check	check	check
Send personalized sales videos by email info Share personalized recordings or screencasts with your prospects as a link, or by email with an animated preview. Create segments and track playbacks. more details	check	check	check	check	check
Instant Demos lead capture with instant callbacks info A customizable lead capture widget for your website, that hunts down an agent to call the prospect right away if agents are available. Customize with your branding, ask whatever questions you want, use in email campaigns in addition to your website. Leads can flow through integrations to your CRM. more details	check	check	check	check	check
Never Over Limits™️ for your peace of mind info We never limit your ability to host meetings, accept Instant Demo requests, or have shared videos played back, without giving fair warning. Before you ever run into hard limits on interactions, you will always get a grace period with unlimited usage that we call Never Over Limits™️. This gives you time to decide whether you prefer to stay on your current plan with hard limits, or switch to a larger plan with more available interactions.	2 weeks	N/A	1 month	1 month	custom per quote
Customize for your company
Public link info To easily connect viewers to a screen share you can direct them to a custom URL, such as meeting.is/EXAMPLE, where they can request access to your screen share.	minimum 7 characters	minimum 7 characters	minimum 7 characters	minimum 5 characters	short as you like per quote
Upload company logo		check	check	check	check
Branded meeting links info The link viewers type in to connect to your screen share can point to your own website. On the Enterprise plan, this can be done using a CNAME.		check		check	enhanced per quote
Branded post-meeting links info Set up a default post-meeting destination, and a list of custom post-meeting override links, to leave your viewer on the perfect page depending on meeting outcome.		check	check	check	enhanced per quote
Remove CrankWheel branding		check		check	check
Enhanced white labeling info Add custom disclaimers and advanced branding to viewer-facing pages. Enable perfect branding of all links, not only the link your customers type to connect. It is even possible to match all prospect-facing user interfaces with your corporate branding (colors, fonts, layout).					available per quote
Customer support
Email and live chat support	check	check	check	check	check
Phone support		8 hours 5 days a week	8 hours 5 days a week	8 hours 5 days a week	Custom Up to 24/7
Educational newsletters	check	check	check	check	check
Live training in person					available per quote
Concierge-level onboarding					check
Service Level Agreement (SLA) and custom contract info We offer our standard SaaS contract, with our standard SLA, on all Enterprise plans. We also understand that it may be easier for enterprise legal teams to use their own contract, or you may require an even more stringent SLA, and both of these are available per quote for Enterprise customers.					standard or custom per quote
Enterprise pilot period a.k.a. proof of concept, with white glove service info On any plan, you can start with a free trial. For organizations that need a deeper dive, ask us about a pilot or proof of concept period that may include enterprise features you require along with onboarding help.					available per quote
Administrative features
Administer user accounts	check	check	check	check	check
Usage reports	check	check	check	check	check
Force recording of all sessions		check		check	check
Restrict sharing types info You can choose which types of sharing to allow: Browser window, program window or full screen sharing.		check		check	check
Audit log					available per quote
Advanced integrations
API access	check	check	check	check	check
Zapier	check	check	check	check	check
Salesforce		check		check	check
Corporate single sign-on (SSO)					available per quote

Which plan is best for me? The Essential and Pro plans are designed for individuals and small teams. The Pro plan offers peace of mind with all of our generally-available functionality and unlimited usage. The Team, Team Pro and Enterprise plans are designed for larger teams (over 5 users) and offer higher user and usage limits. All trials start with Pro features and no limits. Feel free to deploy to any size team, customize fully, try out all features, and discuss your needs towards the end of your trial. If you prefer to discuss your needs up front, request a demo and we'll be happy to help.	What are the technical requirements? Viewers are never asked to download or install anything. Screen Sharing sessions start instantly in their browser window! Presenters can simply invite people in real-time with a few clicks. Viewers can enter sessions at any moment without the hassle of providing any information. Presenters using Google Chrome, Microsoft Edge or Mozilla Firefox can optionally install a browser extension, which takes only a few seconds. The extension enhances usability but most features are available without it.
How reliable is Screen Sharing? You can initiate screen sharing sessions with viewers regardless of the browser version they use. CrankWheel requires neither an installation nor dedicated plugins to work, even on old versions of Internet Explorer! Receive Instant Demo requests and share your screen with viewers browsing your website on any computing device including their smartphone.	Are there any discounts? If you would like to pre-pay a year at a time, we offer 12 months for the price of 10 (roughly 17% off). Please email sales@crankwheel.com to request to pay annually. For a single user on the Essential plan, for a limited time, we offer a deeper discount of $180 for the full year (almost 50% off). If you are the only user in your trial, you will be offered this special introductory price at the time of upgrade. We also offer special pricing and benefits for educational institutions. Please e-mail sales@crankwheel.com to get more details.
Is there a free plan? Yes! At the end of your trial, if you do not decide to go for a paid plan, your plan will revert to our Individual Free plan. The free plan includes a small taste of most features from our Pro plan: 1 user, 15 interactions per month, 30 viewers per meeting, last 5 recordings retained in our cloud, and up to 3 video share links. Remote control, Projector, Instant Demos are all usable on this plan, but most branding options are not available.	How do the interaction limits work? Most plans include a shared maximum number of interactions per month. We count an interaction any time a user on your account screen shares to one or more viewers (1, 2, 300 viewers, it doesn't matter), or any time an Instant Demo request is marked as handled by an agent, or any time a prospect plays back your sales video share. Screen shares shorter than 40 seconds are not counted. Video playbacks of less than 1/3rd of your video's duration (or 40 seconds, whichever is shorter) are not counted. If you meet or exceed your limit, we'll get in touch and give you a Never Over Limits™️ grace period with unlimited usage while you decide whether to upgrade to a larger plan, or switch to hard limits on your current plan.
What is the cancellation and refund policy? You can cancel at any time through our billing portal, which each monthly account statement contains a link to, or by emailing our support team. Your license will expire at the end of the current billing period, and your card will not be charged again after you cancel. We provide a 30-day money-back guarantee on your first subscription payment, no questions asked. On renewal payments, we will be happy to refund a monthly renewal if requested within 48 hours, and an annual renewal if requested within 1 week.	What forms of payment do you accept? We accept Visa, MasterCard, American Express and PayPal. For customers on our Enterprise plan, we are happy to offer invoice billing by international wire transfer.

Which plan is best for me?

The Essential and Pro plans are designed for individuals and small teams. The Pro plan offers peace of mind with all of our generally-available functionality and unlimited usage.

The Team, Team Pro and Enterprise plans are designed for larger teams (over 5 users) and offer higher user and usage limits.

All trials start with Pro features and no limits. Feel free to deploy to any size team, customize fully, try out all features, and discuss your needs towards the end of your trial.

If you prefer to discuss your needs up front, request a demo and we'll be happy to help.

What are the technical requirements?

Viewers are never asked to download or install anything. Screen Sharing sessions start instantly in their browser window! Presenters can simply invite people in real-time with a few clicks. Viewers can enter sessions at any moment without the hassle of providing any information.

Presenters using Google Chrome, Microsoft Edge or Mozilla Firefox can optionally install a browser extension, which takes only a few seconds. The extension enhances usability but most features are available without it.

How reliable is Screen Sharing?

You can initiate screen sharing sessions with viewers regardless of the browser version they use. CrankWheel requires neither an installation nor dedicated plugins to work, even on old versions of Internet Explorer! Receive Instant Demo requests and share your screen with viewers browsing your website on any computing device including their smartphone.

Are there any discounts?

If you would like to pre-pay a year at a time, we offer 12 months for the price of 10 (roughly 17% off). Please email sales@crankwheel.com to request to pay annually.

For a single user on the Essential plan, for a limited time, we offer a deeper discount of $180 for the full year (almost 50% off). If you are the only user in your trial, you will be offered this special introductory price at the time of upgrade.

We also offer special pricing and benefits for educational institutions. Please e-mail sales@crankwheel.com to get more details.

Is there a free plan?

Yes! At the end of your trial, if you do not decide to go for a paid plan, your plan will revert to our Individual Free plan.

The free plan includes a small taste of most features from our Pro plan: 1 user, 15 interactions per month, 30 viewers per meeting, last 5 recordings retained in our cloud, and up to 3 video share links. Remote control, Projector, Instant Demos are all usable on this plan, but most branding options are not available.

How do the interaction limits work?

Most plans include a shared maximum number of interactions per month. We count an interaction any time a user on your account screen shares to one or more viewers (1, 2, 300 viewers, it doesn't matter), or any time an Instant Demo request is marked as handled by an agent, or any time a prospect plays back your sales video share. Screen shares shorter than 40 seconds are not counted. Video playbacks of less than 1/3rd of your video's duration (or 40 seconds, whichever is shorter) are not counted.

If you meet or exceed your limit, we'll get in touch and give you a Never Over Limits™️ grace period with unlimited usage while you decide whether to upgrade to a larger plan, or switch to hard limits on your current plan.

What is the cancellation and refund policy?

You can cancel at any time through our billing portal, which each monthly account statement contains a link to, or by emailing our support team. Your license will expire at the end of the current billing period, and your card will not be charged again after you cancel.

We provide a 30-day money-back guarantee on your first subscription payment, no questions asked.

On renewal payments, we will be happy to refund a monthly renewal if requested within 48 hours, and an annual renewal if requested within 1 week.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express and PayPal. For customers on our Enterprise plan, we are happy to offer invoice billing by international wire transfer.

Experience the difference, for free

What are you waiting for? Give CrankWheel^® a test-run and see for yourself just how easy it is to instantly share your screen with distracted or less tech-savvy prospects. We think you and your sales team will be so blown away by how easy and fast CrankWheel is, that you’ll want to start onboarding it for the entire team.

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