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Solo
Team
Enterprise

One user, unlimited usage, all standard features.

Unlimited users, 100 meetings per month (stack for more), team features.

Enterprise features and usage limits tailored to your organization.

	Solo	Team	Enterprise
	One user, unlimited usage, all standard features.	Unlimited users, 100 meetings per month (stack for more), team features.	Enterprise features and usage limits tailored to you.

Price	$29 /month	starts at $99 /month	starts at $XXK /year
Included usage
User licenses info User accounts are named and can not be shared. Team plans and up are priced based on usage to most closely match the value you receive.	1	Unlimited	Unlimited
Meetings per month info A meeting is counted every time you start a meeting and at least one viewer gets connected, or you record a screencast, or if you join an Instant Demo session.	Unlimited	starting at 100 shared total	custom
Features
Screen Sharing info You can screen share your full screen, an application window, or just a particular browser tab to virtually any number of viewers, easily. more details	check up to 30 viewers	check up to 100 viewers	check up to 1000s of viewers
Video Conferencing info You can use Screen Sharing stand-alone as an add-on to a phone call, or you can schedule full-fledged web conferences where all participants join using their computer microphone, speakers and webcam.	check up to 10 participants	check up to 25 participants	check up to 50 participants
Remote Control for sales and customer success info When screen sharing to a single viewer, you can grant them remote control over your mouse and keyboard, for part or all of your screen or a browser tab. No download is required for your viewer, but for presenters this feature is Windows only for now. more details	check	check	check
Record meetings or screencasts info Record your meetings along with presenter-side audio, or create a screencast video. Recordings are stored in our cloud for a retention period and can be downloaded to your local computer. more details	check 6 month retention	check 12 month retention	check custom retention
Projector for HQ video & audio playback in meetings info Play any recording or uploaded video in your account back within a meeting, in full quality along with audio. No jitters or pauses, as CrankWheel implements a separate video-streaming mode optimized for pre-recorded video. Or if you prefer, share tab audio to play any video or audio you come across online, into the meeting.	check	check	check
Send personalized sales videos by email info Share personalized recordings or screencasts with your prospects as a link, or by email with an animated preview. Create segments and track playbacks. more details	check	check	check
Instant Demos lead capture with instant callbacks info A customizable lead capture widget for your website, that hunts down an agent to call the prospect right away if agents are available. Customize with your branding, ask whatever questions you want, use in email campaigns in addition to your website. Leads can flow through integrations to your CRM. more details	check	check	check
Never Over Limits™️ for your peace of mind info We never limit your ability to host meetings, record screencasts or accept Instant Demo requests without giving fair warning. Before you ever run into hard usage limits, you will always get a grace period with unlimited usage that we call Never Over Limits™️. This gives you time to decide whether you prefer to stay on your current plan with hard limits, or switch to a larger plan with more available meetings.	N/A	14 days	custom
Customize for your company
Public link info To easily connect viewers to a screen share you can direct them to a custom URL, such as meeting.is/EXAMPLE, where they can request access to your screen share.	minimum 7 characters	minimum 7 characters	short as you like
Upload company logo	check	check	check
Branded meeting links info The link viewers type in to connect to your screen share can point to your own website. On the Enterprise plan, this can be done using a CNAME.	check	check	enhanced
Branded post-meeting links info Set up a default post-meeting destination, and a list of custom post-meeting override links, to leave your viewer on the perfect page depending on meeting outcome.	check	check	enhanced
Remove CrankWheel branding	add-on	add-on	check
Enhanced white labeling info Add custom disclaimers and advanced branding to viewer-facing pages. Enable perfect branding of all links, not only the link your customers type to connect. It is even possible to match all prospect-facing user interfaces with your corporate branding (colors, fonts, layout).	close	add-on	available
Customer support
Email and live chat support	check	check	check
Live online training	shared	shared	dedicated
Phone support	close	8h/5d Team 300 and up	custom Up to 24/7
Concierge-level onboarding	close	close	check
Service Level Agreement (SLA) and custom contract info We offer our standard SaaS contract, with our standard SLA, on all Enterprise plans. We also understand that it may be easier for enterprise legal teams to use their own contract, or you may require an even more stringent SLA, and both of these are available per quote for Enterprise customers.	close	close	standard or custom
Administrative features
Usage reports	own	team dashboard	team dashboard custom email reports
Administer user accounts	close	check	check
Force recording of all sessions	close	close	check
Restrict sharing types info You can choose which types of sharing to allow: Browser window, program window or full screen sharing.	close	close	check
Audit log	close	close	available
Advanced integrations
API access	check	check	check
Zapier	check	check	check
Salesforce, HubSpot, Less Annoying CRM and more	check	check	check
Corporate single sign-on (SSO)	close	close	available

Which plan is best for me? Single users should go for the Solo plan, which has all our standard features and unlimited usage for a single user. The Team plan is designed for teams of any size; you can stack multiple plans as needed to achieve the included usage that you need. Large and/or very busy teams benefit from usage-based discounts. Organizations requiring enterprise features such as corporate SSO, an SLA or contract redlining, should get in touch with us about the Enterprise plan. All trials start as the Solo plan and switch to Team if you add more members to the plan. Feel free to deploy to any size team, customize fully, try out all features, and discuss your needs with us during the trial. If you prefer to discuss your needs up front, request a demo and we'll be happy to help.	What are the technical requirements? Viewers are never asked to download or install anything. Screen Sharing sessions start instantly in their browser window! Presenters can simply invite people in real-time with a few clicks. Viewers can enter sessions at any moment without the hassle of providing any information. Presenters using Google Chrome, Microsoft Edge or Mozilla Firefox can optionally install a browser extension, which takes only a few seconds. The extension enhances usability but most features are available without it.
How reliable is Screen Sharing? You can initiate screen sharing sessions with viewers regardless of the browser version they use. CrankWheel requires neither an installation nor dedicated plugins to work, even on old versions of Internet Explorer! Receive Instant Demo requests and share your screen with viewers browsing your website on any computing device including their smartphone.	Are there any discounts? On the Solo plan, we offer a 48% Loyalty Discount for users who choose to pay 12 months at a time. On the Team plan, if you have few but highly prolific users, we offer a Busy User discount of up to 40%. You can activate a plan with the Busy User discount if you have 3 or fewer user licenses per stacked Team plan. As you stack more Team plans for more included usage, we also have volume discounts built in; you will see these offered when you need to consider a larger plan. Enterprise plans are priced according to the organization's requirements, usage volume and length of commitment. All other things being equal, more usage will lead to a lower price per included meeting, according to our internal price curve. We also offer special pricing and benefits for educational institutions. Please e-mail sales@crankwheel.com to get more details.
Is there a free plan? Yes! At the end of your trial, if you do not decide to go for a paid plan, your plan will revert to our Free plan. The free plan includes a small taste of most features: 1 user, 15 meetings per month, 3 viewers per meeting, 1-week recording retention in our cloud (after creation or playback). Remote control, Projector, Instant Demos are all usable on this plan, but you lose all branding options.	How do usage limits work? The Solo plan has no limits, except for a reasonable use clause for video share playbacks (video shares are not designed for large numbers of playbacks per share). Recordings are kept for up to 6 months after being created or last played back, and up to 10 year retention is available as an add-on (free for insurance agents). The Team plan includes a shared maximum number of meetings per month (100 meetings per plan you have stacked). We count a meeting any time a user in your account has a meeting with one or more viewers, any time an Instant Demo request is marked as having resulted in a phone call, and any time a user records a screen cast. Screen shares and meetings shorter than 40 seconds are not counted. If you meet or exceed usage limits, we'll get in touch and give you a Never Over Limits™️ grace period with unlimited usage while you decide whether to upgrade to a larger plan, or switch to hard limits on your current plan.
What is the cancellation and refund policy? You can cancel at any time through our billing portal, which each monthly account statement contains a link to, or by emailing our support team. Your license will expire at the end of the current billing period, and your card will not be charged again after you cancel. We provide a 30-day money-back guarantee on your first subscription payment, no questions asked. On renewal payments, we will be happy to refund a monthly renewal if requested within 48 hours, and an annual renewal if requested within 1 week.	What forms of payment do you accept? We accept Visa, MasterCard, American Express and PayPal. For customers on our Enterprise plan, we are happy to offer invoice billing by international wire transfer.

Which plan is best for me?

Single users should go for the Solo plan, which has all our standard features and unlimited usage for a single user.

The Team plan is designed for teams of any size; you can stack multiple plans as needed to achieve the included usage that you need. Large and/or very busy teams benefit from usage-based discounts.

Organizations requiring enterprise features such as corporate SSO, an SLA or contract redlining, should get in touch with us about the Enterprise plan.

All trials start as the Solo plan and switch to Team if you add more members to the plan. Feel free to deploy to any size team, customize fully, try out all features, and discuss your needs with us during the trial.

If you prefer to discuss your needs up front, request a demo and we'll be happy to help.

What are the technical requirements?

Viewers are never asked to download or install anything. Screen Sharing sessions start instantly in their browser window! Presenters can simply invite people in real-time with a few clicks. Viewers can enter sessions at any moment without the hassle of providing any information.

Presenters using Google Chrome, Microsoft Edge or Mozilla Firefox can optionally install a browser extension, which takes only a few seconds. The extension enhances usability but most features are available without it.

How reliable is Screen Sharing?

You can initiate screen sharing sessions with viewers regardless of the browser version they use. CrankWheel requires neither an installation nor dedicated plugins to work, even on old versions of Internet Explorer! Receive Instant Demo requests and share your screen with viewers browsing your website on any computing device including their smartphone.

Are there any discounts?

On the Solo plan, we offer a 48% Loyalty Discount for users who choose to pay 12 months at a time.

On the Team plan, if you have few but highly prolific users, we offer a Busy User discount of up to 40%. You can activate a plan with the Busy User discount if you have 3 or fewer user licenses per stacked Team plan.

As you stack more Team plans for more included usage, we also have volume discounts built in; you will see these offered when you need to consider a larger plan.

Enterprise plans are priced according to the organization's requirements, usage volume and length of commitment. All other things being equal, more usage will lead to a lower price per included meeting, according to our internal price curve.

We also offer special pricing and benefits for educational institutions. Please e-mail sales@crankwheel.com to get more details.

Is there a free plan?

Yes! At the end of your trial, if you do not decide to go for a paid plan, your plan will revert to our Free plan.

The free plan includes a small taste of most features: 1 user, 15 meetings per month, 3 viewers per meeting, 1-week recording retention in our cloud (after creation or playback). Remote control, Projector, Instant Demos are all usable on this plan, but you lose all branding options.

How do usage limits work?

The Solo plan has no limits, except for a reasonable use clause for video share playbacks (video shares are not designed for large numbers of playbacks per share). Recordings are kept for up to 6 months after being created or last played back, and up to 10 year retention is available as an add-on (free for insurance agents).

The Team plan includes a shared maximum number of meetings per month (100 meetings per plan you have stacked). We count a meeting any time a user in your account has a meeting with one or more viewers, any time an Instant Demo request is marked as having resulted in a phone call, and any time a user records a screen cast. Screen shares and meetings shorter than 40 seconds are not counted.

If you meet or exceed usage limits, we'll get in touch and give you a Never Over Limits™️ grace period with unlimited usage while you decide whether to upgrade to a larger plan, or switch to hard limits on your current plan.

What is the cancellation and refund policy?

You can cancel at any time through our billing portal, which each monthly account statement contains a link to, or by emailing our support team. Your license will expire at the end of the current billing period, and your card will not be charged again after you cancel.

We provide a 30-day money-back guarantee on your first subscription payment, no questions asked.

On renewal payments, we will be happy to refund a monthly renewal if requested within 48 hours, and an annual renewal if requested within 1 week.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express and PayPal. For customers on our Enterprise plan, we are happy to offer invoice billing by international wire transfer.

Experience the difference, for free

What are you waiting for? Give CrankWheel^® a test-run and see for yourself just how easy it is to instantly share your screen with distracted or less tech-savvy prospects. We think you and your sales team will be so blown away by how easy and fast CrankWheel is, that you’ll want to start onboarding it for the entire team.

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